In accordance with the General Data Protection Regulation, this privacy policy sets out how F&S Consultants uses and protects any information that you give F&S Consultants when you use this website.

F&S Consultants is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, be assured that it will only be used in accordance with this privacy statement. Please be sure to read this policy before submitting any personal information to our website.

F&S Consultants may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 2018.

What We Collect

When you visit our website, we may collect personal information from you such as your name and job title, contact information including email address and phone number, any relevant demographic information (address and postcode etc) and any other information that we deem relevant to customer surveys. This information is usually captured when filling out a form on our website and will only be used to provide a requested service in line with our contractual agreement and/or to respond to an enquiry.

Any non-personal information gathered via our website such as IP addresses, pages accessed and files downloaded will only be used to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular and which pages are least popular. This information is simply used to monitor and improve our service. More details about how we use this information can be found in our cookie policy.

What Do We Do With Information Collected?

Any of the information collected from you may be used in one or more of the following ways:

To improve customer satisfaction and our services

To send promotional emails about new services we can offer, special offers or other information we feel is important or interesting

Market research purposes (this will only be by ourselves and not a third party organisation unless given permission).

Protecting Personal Information

We implement a variety of security measures to maintain the safety of your personal information when you submit your personal details to our Company. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration or destruction of personal data we store.

Project files and Client information associated with them are kept in accordance with RICS and RIBA recommendations for a maximum of 15 years. All confidential information is disposed of either by shredding or archiving in a secure and locked file.

We also maintain information provided to us for job vacancies for two years, should a suitable opportunity come up in the future. Employees personal information is kept in a secure and locked file and will be held for the period of their employment with us and for up to 7 years thereafter for legal / reference purposes.

Sharing Personal Information

During certain projects, we may be required to share personal information with third parties such as Contractors, Sub-Contractors, Sub-Consultants and other parties that may need to visit / contact you. This information will only be shared in prior agreement with you and only as the project requires; We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Should you not wish for us to share your details with third parties such as these, please inform your Project Manager.

We also use social media (Facebook & LinkedIn) to share project updates, case studies and testimonials. Every effort will be made to anonymise our social media updates but, on the occasion that a reference needs to be made, this will be done only with your permission. Information we may use on social media includes project details, photographs / video and Client testimonials.

On occasion, we may contact individuals who have expressed an interest in our services at an event or similar so that we may respond to their enquiry. An opportunity to unsubscribe from such communication will be provided with every email we send out.

Under the Data Protection Act 1998, you may choose to restrict the collection or use of your personal information by looking for the box on our website forms that indicate you do not want this information to be used for marketing purposes. If you have previously agreed for us to use your personal information for marketing purposes, you may change your mind by writing to us.

If you believe any of the information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible; our contact details can be found on our website.

Website Links

Our website may contain links to other websites of interest. However, once you have used these links, we no longer have control over how that website uses your personal information and therefore cannot be responsible for the protection and privacy of any information you provide to these websites. We advise you to exercise caution and check you are happy with the privacy policy for each website you visit.


By using our website, you consent to the collection and use of personal data in accordance with our Privacy Policy and Data Protection regulations. This policy will be reviewed annually. If you have any queries relating to our Privacy Policy, please let us know by filling out the contact form here.